Media Coverage/Interview
TNGlobal
Bzz
Presse-Citron
Fast food: Do we order more or less from self-service kiosks? What science says [Fast-food : commande-t-on plus ou moins aux bornes automatiques ? Ce qu’en dit la science] (in French) (Feb 2026) [link]
KNN
The Conversation
Why restaurant self-service kiosks can actually result in customers ordering less food (Sep 2024) [link]
WalletHub
Restaurant Business
Kiosk Marketplace
Temple Now
Fox/STHM Newsroom
Japan Travel Bureau
How can we increase travelers' motivation to engage in sustainable tourism? [旅行者がサステナブル・ツーリズムに取り組むモチベーションをどう高めるか？] (in Japanese) (Dec 2023) [link]
Herald Business
“Now We Need ‘Learncation’ (Learn+Vacation)” [이제는 런케이션<learn+vacation>이 필요하다] (in Korean) (Sep 2023) [link]
WalletHub
Whynews
If the skyway opens! “Private Airport in Gyeonggi Province” [만약, 하늘길이 열린다면! "경기남부 민간공항”] (in Korean) (Nov 2021) [link]
Unravel
SINDOnews
Rappler
NCA newsletter
Wallethub (June 2024). “Ask The Experts: Celebrating Independence Day The Right Way”
Temple Now (Apr 2024). “Feeling rushed at the food ordering kiosk? You’re not alone
Rappler (May 2020) “South Korea taps domestic tourism to revive industry”
Invited Talks (Lecture, Workshop, Seminar)
Workshop Lecturer
Department of Tourism and Marketing | Griffith University | Sep 2026
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Title: Necessity-based Causality and Necessary Condition Analysis
Plenary Speaker
The 3rd International Symposium of the Happiness Travel Research Center | Jul 2025
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Title: Advances in Tourist Eudaimonic and Hedonic Happiness at the “Experience” Level
Panelist at APF2025
Panel Discussion | APF2025 | May 2025
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Title: From Graduate to Scholar: Insights from Early-Career Academics
Invited International Scholar at Hanyang University
International Scholar Seminar Series | Hanyang University | Dec 2024
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Title: A Fresh Perspective on Casualty: Necessity Causality and NCA in Tourism Studies
Invited Speaker at AIT, University of the Philippines
AIT Lecture Series | University of the Philippines | Dec 2024
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Title: Hospitality without human touch? Introducing restaurant self-service technology strategies to sustain customer experience
Invited Speaker at Texas A&M Graduate Class
Current Issues of Services Management in Hospitality, Hotel Management and Tourism (HMGT689) | Texas A&M | April 2024
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Title: JHTC & ICHRIE Case Study Competition and Research on Waiting Line Effect in Tech-mediated Menu Ordering
Invited Presenter at the University of Delaware’s Research Seminar
Research seminar course (HOSP892) | University of Delaware | Nov 2023
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Title: Designing gamified interactions with self-service technology at restaurants
Invited Speaker at Y4TH Conference
Youth for Tourism and Hospitality International Conference (Y4TH) | Manila, Philippines | Oct 2021 [link]
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Presentation title: “Responsible Tourism: The Tourist We 
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” ← Poster & Participant
PDW Lecturer at the Annual Meeting of the AoM
Professional development workshop | 81st Annual Meeting of the Academy of Management | Aug 2021 [link]
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Presentation title: “Necessary Condition Analysis (NCA): Logic, Theory, Methodology, and New Applications”
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Co-presenters: Jan Dul, Sven Hauff, Stefan Breet
Keynote Speaker at the Philippine-Korean Youth Forum
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Presentation title: “Why South Koreans travel to the Philippines: Eudaimonic tourist perspective”
← Selected comments on my lecture
Invited Speaker at UP Korea Research Center Lecture Series
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Presentation title: “Korean Tourism during Eased Social Distancing,”
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Featured in a news article on Rappler
Industry Involvement
Co-Organizer
SHTM x Pseudo Lab Forum & Workshop: AI for Smart Hospitality, Tourism & Culture, SHTM, PolyU (Sep 2026)
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Co-organized a full-day academia-industry forum and hands-on workshop bringing together researchers and AI/technology professionals.
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Led external engagement and speaker recruitment, leveraging professional networks to bring industry practitioners and members of Pseudo Lab; invited industry guests include:
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Chanran Kim, Senior Developer Relations Manager, NVIDIA Korea
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Jinsoo Shin, Senior Data Analyst, KRAFTON
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Soohyun Kim, AI/MLOps Engineer, HDC Labs
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Minjoo Choi, AI Researcher, Shinhan DS
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Kunho Kim, Vision & Graphics AI Researcher, NC AI
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Young-Beom Rhee, Product Engineer, MyRealTrip
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Kison Kim, Product Engineer, CINAMON
Student Hotel Visit Supervisor
Regent Hong Kong Hotel Field Trip | SHTM, PolyU | 2025-2026
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Supervised and facilitated the educational visit of students to Regent Hong Kong, including a property tour and an industry seminar with the Hotel Manager
Industry Liaison
SM Universe field trip | SHTM, PolyU | May 2025
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Facilitated the introduction of Jinyoung Choi, Chief Learning Officer (former CEO) of SM Universe, to the course instructor of HTM4331 International Tourism Studies, enabling a field trip to the SM Entertainment K-pop school subsidiary
Hotel Executives Panel Talk Chair
Rosewood Day | SHTM & Rosewood Hong Kong | Feb 2025
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With Dr. Yoohee Hwang, led a panel session featuring senior executives from Rosewood Hong Kong for an audience of SHTM students and faculty, fostering insightful dialogue between academia and industry.
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Panelists invited:
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Hugo Montanari (Managing director)
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Olena Pavlyshyn (Director of Rooms)
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Angus Pitkethley (Director of Sales & Marketing)
Industry Liaison
Fox Global Immersion Program | Temple University | June-Nov 2023
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Facilitated an in-person meeting between Jinyoung Choi, CLO (former CEO) of SM Universe, and Prof. Thomas Fung, the program leader, to explore potential visits for students to the K-pop school subsidiary of SM Entertainment.
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Invited industry panelists for a virtual meetup to enhance students; understanding of various South Korean industries:
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Engagement/Feedback Specialist
ISTE Live 23 Industry Conference/Expo | Jun 2023
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Actively engaged with booth visitors, showcasing an AI-powered education curriculum and program, and facilitating business meetings.
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Conducted interviews with educators to gather feedback on EdTech products and services.
Guest Speaker Engagement
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Coordinated guest speaker invitations to industry professionals in relevant fields for inclusion in university courses/programs.
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Developed a network of contacts within the industry and maintained relationships with professionals who shared their expertise and potential job opportunities with students.
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Speakers invited:
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Liza Li, Business Development Manager, Auki Labs (Spring 2025)
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Annika Park, Senior freelance strategist, Ex-TBWA, Ex-DDB (Fall 2024)
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SHTM x Pseudo Lab Forum & Workshop: AI for Smart Hospitality, Tourism & Culture
Panel Talk w/ Rosewood HK Executives
Prof. Thomas Fung & Jinyoung Choi
